About
Designing at the intersection of systems, technology, and people
I lead large design organizations and build the platforms they work on. My background in political science gives me a systems-thinking lens that I bring to everything from product strategy to organizational design to the ethics of the tools we build.
Design Systems
Built and scaled multiple design systems from the ground up, evolving them from component libraries into strategic infrastructure that accelerates product delivery.
UX Leadership
Led teams of 75+ across product design, design ops, and experience production. I focus on building healthy teams that do their best work without unnecessary friction.
Digital Strategy
Omnichannel experience strategy, e-commerce product leadership, and the kind of cross-functional work that connects design decisions to business outcomes.
Writing & Thinking
Author of Systems & Signals, a newsletter for practitioners who think critically about design, AI, technology, policy, and the systems that shape human experience.
Accessibility
Integrated accessibility as a first-class design concern, not an afterthought. Inclusive design at scale requires systemic commitment, not checklists.
AI & Design
Actively exploring how AI reshapes the design discipline, from generative UI tooling to design systems as machine-readable infrastructure.
Projects
What I'm building
Writing, community, and infrastructure — all focused on how design shapes the broader world.
Systems & Signals
A newsletter for designers, product leaders, and technologists who think critically about how systems — digital, social, economic — shape human experience. Grounded analysis, no hype.
The ratio flipped, the deadline nobody’s ready for, and the end of Figma as a design tool
The Superpower That’s Burning Us Out
Design Systems as AI Infrastructure
Designing Through the AI Panic
Designers in Product Management Roles: What Changes and What Doesn’t
Sonderbridge
An early-stage platform connecting values-fatigued senior designers with mission-driven organizations in civic tech, healthcare, and education. Not a job board — trust-based matchmaking infrastructure with community and transition support built in.
Community & Content
Research, real stories, peer connection, and editorial content for designers navigating the transition.
Vetted Pipeline
A curated network connecting senior designers — pre-qualified by values, not just skills — with organizations building for impact.
Transition Support
Cohort programs, peer networks, and structured guidance to make the move with clarity and confidence.
Experience
Career highlights
20+ years of building products, leading teams, and shaping how organizations think about design across retail, finance, healthcare, travel, and higher education.
Leading platform strategy, enterprise design systems, and digital product operations for a top 12 global retailer.
Led design, product management, and digital operations teams delivering e-commerce experiences for a $12bn+ business. Built Kroger's enterprise design system and content management platform. Rose from Group Manager to Head of E-Commerce Product Design across nearly four years.
Led the Digital Product Design practice across consumer, commercial, and enterprise banking experiences. Grew from UX Manager to Vice President over three years.
User research and design for data-intensive, mission-critical industrial applications. Conducted interviews, developed personas, and ran moderated usability testing.
Managed design and development for the Academic Health Center and Office of Research websites. Ran the App Lab on MainStreet, a mobile-focused technology incubator.
Technical Product Manager at Hobsons (ed-tech). EVP of Digital Strategy at Mauiva (travel). Director of UX Design at Tourico Holidays. Agency work at Purple, Rock, Scissors! and Rise Creative Group. Started in web design at the University of Central Florida.
Founded Systems & Signals, a twice-weekly publication on design leadership and how design shapes our broader world. Create newsletters, videos, and online courses for designers and technologists.
Get In Touch
Let's connect
I'm always interested in conversations about design leadership, civic technology, and the systems that shape how people experience the world.